IT Support

AIT are committed to providing comprehensive ICT support for schools and academies. We take care of everything, meaning you can focus on educating your pupils.

FULLY SUPPORTED

Get more than just a solid connection

Schools often ask ‘why outsource IT support?’. With the digital world constantly changing, so is our reliance upon technology. It has never been more vital to ensure that your school or academy has network and hardware that is not only functional but secure, safe and can withstand the daily requirements. With growing cyber security threats and malware, unpredictable things can happen, so it’s important that you have the right IT partner who’s with you every step of the way. AIT support goes beyond the traditional expectations of IT support, instead focusing on a tailored approach with personable staff, an understanding of teaching and learning and a forward-thinking style.

Reliable Team

Flexible Approach

Dedicated HQ Engineers

One-to-one Desktop Support

Fully Managed IT Support

Our roots are centralised around providing schools and academies fully managed IT support solutions. Each solution can be tailored towards the size and scale of the requirements, with dedicated routine onsite visits coupled with award winning remote IT support that’s complimented by a designated AIT Relationship Manager for a truly holistic solution. We understand that no two schools, sites or MATs are the same, so our team will work with your team to understand exactly what you need.

On Demand IT Support

We understand that one-solution doesn’t fit all, especially when it comes to IT support. As an IT support provider, we are committed to delivering exceptional solutions that meet your budget criteria and allow you to maximise your services. Our on-demand IT support solutions mean that you’ll be able to take advantage of our technicians via pooled hours and our fully managed service desk as and when you need it.

Third Line Support

Every school and MATs requirements are completely unique, and sometimes a remote support solution can be a great fit! Our in-house team of specialist IT technicians and consultancy team can act as the most senior level of escalation, fixing complex problems and ensuring your systems are robust to withstand the daily demands. Our managed third line support packages can be tailored to the size and scale of what is required; and with simple no-nonsense contracts – our third line support solutions are a great alternative!

SERVICE FOCUSED

Built on partnerships

We value collaboration, and that extends to every aspect of AIT; from partnerships with all our clients through to our specialist partnerships with leading hardware and software providers. By working together across the tech industry, we can help you achieve greater efficiencies, streamline processes and optimise resource allocation. AIT empower our Schools and MATs with carefully tailor IT Support solutions that extend well beyond that of traditional providers. We give you control over your budgets, implementation and project alignment so that your vision and strategic plans are always the end goal.

LETS TALK

Get in touch

We understand the unique needs and challenges that are faced by schools, and we are all about finding a solution that works for you. Get in touch with our friendly team to have a chat about how we can support you on your digital journey.