If you receive spam or phishing messages
Sometimes you will receive spam or phishing emails. It is important that you follow these steps when reporting them.
- Immediately forward the message to swhelpdesk@aitn.co.uk
- Delete the message from your inbox
- If you did not click on any of the links from the email, no further action is required. However, if you did click on any links from a phishing message, or suspect thank your account was otherwise compromised in anyway; change your passwords immediately, and contact AIT Support desk either by calling 0115 9170 197 or log into the AIT helpdesk
Didn't quite get you there?
Log a ticket via the helpdesk or give us a call — a real engineer picks it up, triaged against our published Ticket Priorities.
